Shipping Information

Every order is carefully packed and shipped directly from Seoul, South Korea, to the United States with full tracking.

Where we ship

We currently ship to the United States only (all 50 states).

Processing time

Orders are prepared within 3–5 business days (Monday–Friday, excluding Korean public holidays). During holidays such as Chuseok and Lunar New Year, processing may take a little longer.

Delivery time

After dispatch, delivery to the USA usually takes 7–21 business days, including customs clearance. You will receive a tracking number by email as soon as your order ships.

Shipping rates

  • Orders under $99: $24 flat rate
  • Orders of $99 or more: free shipping

Duties and taxes

Duties and taxes for US orders are included. Nothing extra is payable on delivery.

Lost or delayed parcels

If your tracking has not updated for an extended period, please contact us. We will open an investigation with the carrier. Compensation is reviewed once the carrier officially confirms a parcel as lost.

Wholesale orders

Shipping for bulk and wholesale orders is quoted individually based on weight.